Frequently Asked Questions

Everything you need to know about your home and lifestyle orders.

What is the typical shipping timeframe for furniture and decor?

Standard shipping usually takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Do you offer international shipping?

Currently, Comandante ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How can I track the status of my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.

Are Comandante products covered by a warranty?

Yes, all our furniture pieces come with a one-year limited warranty against manufacturing defects to ensure the highest quality for your home.